Privacy policy.
Introduction
This privacy policy outlines how Strategy2Grow collects, uses, and protects your personal information when you use our website, interact with us online, or avail of our services. This policy is addressed to individuals outside our organisation with whom we interact, including customers, visitors to our website, and other users of our services (together, “you”).
Sections
Information We Collect About You
How We Collect Personal Information
How and Why We Use Your Personal Information
Who We Share Your Personal Information With
Your Privacy Rights
Data Security and Protection
Retention of Your Personal Information
Links and Third Parties
Transferring Your Personal Data Out of the UK and EEA
Cookies
How to Complain
Changes to This Privacy Policy
How to Contact Us
1. Information We Collect About You
We process certain information about visitors to our website and users of our services, which may include:
Standard Personal Information: Contact information (name, address, phone numbers, email address), country of residence, age, date of birth, national identifiers (passport, National Insurance number), employment details, details of contact (complaints, incidents), financial details (stored on our secure payment service for 90 days), and information about how you use our website, apps, and services, including IP addresses and device information.
Special Categories of Personal Information: Information about physical or mental health, race, ethnic origin, religion, and any criminal convictions or offenses, typically collected to tailor our services to your needs.
2. How We Collect Personal Information
We collect personal information through voluntary submissions, use of our website and services, and from third parties. This includes information provided by doctors, healthcare providers, service providers, and professional bodies. We also collect information through cookies and other technologies when you visit our website.
3. How and Why We Use Your Personal Information
We use your personal data for various purposes, including:
To create and manage your account, respond to inquiries, and administer our relationship with you.
To facilitate project management and business administration services.
To bill for products and services and obtain payment.
To conduct identity checks and prevent fraud.
To update and enhance our user records.
To communicate with you about content, products, services, and events.
To monitor and record the use of our website and services.
For statistical analysis to manage our business.
To comply with legal and regulatory obligations.
4. Who We Share Your Personal Information With
We share your personal information with:
Healthcare professionals and organisations.
Associate contractors providing services.
Suppliers, marketing and website service providers.
Legal and regulatory authorities.
Professional advisors.
Third parties in connection with corporate transactions.
5. Your Privacy Rights
You have the following rights under the EU GDPR or the UK GDPR:
Right to be informed
Right of access
Right of rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object to processing
To exercise these rights, please contact us using the details below.
6. Data Security and Protection
We use secure data storage technologies and procedures to protect your personal information. Access to your data is limited to those who need it for business purposes. We also have procedures to deal with suspected data breaches.
7. Retention of Your Personal Information
We retain your personal information only as long as necessary for the purpose for which it is used. Different retention periods apply depending on the type of information.
8. Links and Third Parties
Our privacy policy does not cover the information practices of third parties that we do not own or control. We encourage you to review the privacy policies of those third parties.
9. Transferring Your Personal Data Out of the UK and EEA
We comply with UK and EEA data protection laws when transferring personal data outside these regions. Transfers are based on adequacy decisions, standard contractual clauses, or other approved mechanisms.
10. Cookies
Our website uses cookies to enhance your experience. For more information, see our Cookie Policy.
11. How to Complain
If you have any concerns about our use of your personal information, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or a relevant data protection authority in the EEA.
12. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page, and significant changes will be communicated to you.
13. How to Contact Us
For any questions about this policy or to exercise your privacy rights, please contact our Data Protection Officer:
Email: nadine@strategy2grow.co.uk
Telephone: 0333 050 4644